Submit a FileFactory general enquiry
Problems with your account? We're here to help
Please search our Support Center for assistance first as there may be a solution there for you.
Read the latest FileFactory service announcements
Still having problems? Contact FileFactory Customer Support
We try to respond to tickets within 24 hours, with priority given to FileFactory Premium members.
Gameworld Industries Limited
Bridge Business Centre
5 Bridge House
Lydney Gloucestershire GL15 5RF
Gameworld Industries Pty Ltd
71 Eagle Street
Brisbane Qld 4000 Australia
Phone: +61 7 3121 3366
We do not offer support via phone or direct email. If you need help, please contact Customer Support.