Contact Us

Technical Support, Billing Issues and General Enquiries

Please visit our support page and create a new support ticket.

File Abuse

Please report copyright infringement by submitting the relevant information.

Mailing Address

FILEFACTORY CLOUD STORAGE LIMITED
1301 Bank of America Tower
Suite 1536, 12 Harcourt Road
Central Hong Kong

Tel: (852) 3589 3310
Fax: (852) 2115 9818
Please note - we do not provide phone support. Please create a new support ticket for all types of assistance.